Incident History

The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom is operating normally.

The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to affected networks in multiple countries is operating normally.

The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio United States Short Codes is operating normally.

The incident has been resolved and SMS delivery receipts from Twilio to Claro network subscribers in Guatemala are operating normally.

The issue affecting observation results has been resolved and Memory Recall is operating normally at this time.

The incident has been resolved and SMS delivery receipts from Twilio to Liberty network subscribers in Puerto Rico are operating normally.

The issue with being unable to create configurations has been resolved and Twilio Conversations Classic is operating normally at this time.

Twilio customers may be experiencing User Authentication Identity SNA failure increase and Gateway API failure increase for T-Mobile in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are no longer experiencing generic errors when saving phone number configurations assigned to a Studio Flow in the Console. This incident has been resolved.

The incident has been resolved and SMS delivery receipts from Twilio to Tigo network subscribers in Honduras are operating normally.