Incident History

SMS Delivery Failures To Multiple Networks In Mexico Via A Subset Of Twilio Numbers

The issue affecting intermittent SMS Delivery Failures To Multiple Networks In Mexico Via A Subset Of Twilio Numbers has been resolved, and the service is functioning normally at this time.

1744729001 - 1744739947 Resolved

Automated Alert: No Customer Impact Voice Calls causing 5XX errors

We have fully investigated the Voice Calls causing 5XX errors issue triggered by our automated alert, and it was determined that there is no customer impact. All systems are operational.

1744727912 - 1744731103 Resolved

SMS Delivery Report Delays to Claro in Dominican Republic

The issue affecting intermittent SMS Delivery Report Delays to Claro in Dominican Republic has been resolved, and the service is functioning normally at this time.

1744724783 - 1744738148 Resolved

SMS Delivery Delays to Verizon Wireless in United States of America Via Subset of Shortcode

We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in United States of America via subset of shortcode. This incident has been resolved.

1744700521 - 1744716173 Resolved

Inbound Call Failures to Twilio Phone Numbers in Korea

The issue affecting inbound calls to Twilio phone numbers in Korea has been resolved, and the service is functioning normally at this time.

1744684993 - 1744748371 Resolved

SMS Delivery Delays and Failures to Liberty Mobile Network in Puerto Rico

We are no longer experiencing SMS delivery delays and failures when sending messages to Liberty Mobile Network in Puerto Rico. This incident has been resolved. `

1744679736 - 1744697719 Resolved

Delivery report delay to A1 network in Serbia via a subset of Alphanumeric sender ID's

We are no longer experiencing delivery report delays when sending to A1 Network in Serbia. This incident has been resolved.

1744673574 - 1744699147 Resolved

Intermittent Meta Template Category Events Failing

The issue with Meta Content Template Category Events has been resolved.

1744661398 - 1744675709 Resolved

SMS Delivery Failure To Multiple US Networks Via a Subset of Short Codes

We have experienced SMS Delivery Degradation for 20 minutes between Apr 14, 10:05 am – Apr 14, 10:25 am Pacific Time. During this period of time customers may have experienced SMS Delivery Failure To Multiple US Networks Via a Subset of Short Codes. The issue has now been resolved.

1744657076 - 1744657076 Resolved

SMS Delivery Delays to 9mobile in Nigeria.

The issue affecting intermittent SMS Delivery Delays to 9mobile in Nigeria has been resolved, and the service is functioning normally at this time.

1744640185 - 1744658422 Resolved
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