Incident History

We are no longer experiencing SMS delivery delays when sending messages to Claro in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Globe network in Philippines. This incident has been resolved.

Twilio Intelligent Alerts was degraded for 30 minutes between 1:02am UTC on July 3rd and 1:32am UTC on 07/03/2025. During this time, customers may have experienced issues with Intelligent Alert delivery for subscribed customers. The issue has now been resolved.

Twilio Sender IDs were degraded during the last 2 days. During this period of time customers may have experienced problems related to message deliverability using Sender IDs. The issue has now been resolved.

We are no longer experiencing SMS delivery failures to Al Madar network in Libya. This incident has been resolved.

Our engineers have monitored the fix and confirmed that the issue causing increased latency in creating transcripts has been resolved. All services are now operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to the Wind Tre network in Italy. The incident has been resolved.

We are no longer experiencing SMS delivery delays to Telefonica O2 network in Germany. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Onvoy Network In US for a Subset of Longcodes And Shortcodes. This incident has been resolved.

We are no longer experiencing SMS delivery failures from Subscribers In Israel. This incident has been resolved.