SMS delivery delays to Safaricom network in Kenya were observed between 09:39 and 10:35 Pacific Time on 11/23/2024. Customers may have experienced delayed SMS delivery during the incident. The issue has now been resolved.
The issue affecting inbound calls to a subset of Twilio phone numbers in Bangkok has been resolved, and the service is functioning normally at this time.
SMS Delivery latency to Jazz Network in Pakistan was observed on November 22nd, from 13:46 to 14:09 PST. Customers may have experienced delayed SMS delivery during the incident. The issue has now been resolved.
the issue affecting the Submission of Short Code Applications has been resolved and the Short Code submission page in Twilio Console is operating normally at this time.
We have fully investigated the SMS delivery delays to multiple networks in Colombia issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.