Incident History

The issue affecting intermittent Serverless customers receiving 429 (rate limit) errors when invoking functions has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Claro in Dominican Republic. This incident has been resolved.

Twilio Conversations and Sync in the IE1 region was degraded for 4 minutes between 04:18 and 04:22 Pacific Time on 07/07/2025. During this period of time the customers may have experienced higher than normal latency and may have experienced a spike in 5xx errors. The issue has now been resolved.

We are no longer experiencing SMS delivery delays and failures when sending messages to NetOne network in Zimbabwe. This incident has been resolved.

The issue affecting intermittent SMS delivery delays when sending messages to Phoenix/Voentele Network in Russian Federation has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to United States Cellular in the United States over a subset of shortcodes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Turkcell carrier in Turkey. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to SMS Delivery Delays to Telefonica O2 In United Kingdom. This incident has been resolved.

The issue affecting specific subset of Japan local numbers +8150xx that were not reachable when calling with certain carriers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery failures to Twilio's Shortcodes in Mexico. This incident has been resolved.