Incident History

Our engineers have monitored the fix and confirmed that the issue causing increased latency in creating transcripts has been resolved. All services are now operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to the Wind Tre network in Italy. The incident has been resolved.

We are no longer experiencing SMS delivery delays to Telefonica O2 network in Germany. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Onvoy Network In US for a Subset of Longcodes And Shortcodes. This incident has been resolved.

We are no longer experiencing SMS delivery failures from Subscribers In Israel. This incident has been resolved.

All services impacted due to increased latency for multiple Twilio services have recovered and are operating as intended. This incident has been resolved.

Our engineers have resolved the issue with delay in transcription completion for autotranscribe.

Twilio Verify was degraded for 108 minutes between 12:20 and 14:08 Pacific Time on 06/25/2025. During this time, customers may have experienced issues with verification using custom templates. The issue has now been resolved.

The issues affecting Regulatory Bundles for Japan and Mobile Bundles for Malaysia, Vietnam and Thailand have been resolved.

We are no longer experiencing SMS delivery delays to multiple networks in Malaysia and African countries. This incident has been resolved.