Incident History

The issue affecting i T-Mobile US API, impacting Account Security Services, causing errors—Invalid MSISDN / No Data Found For Provided MSISDN has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Tele2 Network in Russia. This incident has been resolved.

We are no longer experiencing MMS delivery delays when sending messages to and from Multiple Networks in the United States of America. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telefonica in Costa Rica. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Tigo in Bolivia (Plurinational State of). This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Google Voice in the United States of America via a subset of short codes. This incident has been resolved.

We are no longer experiencing SMS Delivery Delays to TIGO Network in Guatemala. This incident has been resolved.

Conversational Intelligence transcription latencies has been resolved and it is operating normally at this time.

Twilio Messaging APIs was degraded between 10/31/2024 and 01/30/2026. During this period of time customers may have experienced SMS and MMS delivery problems to a small subset of ported mobile numbers in France. The issue has now been resolved

The issue affecting outbound calls to Lycamobile in UK from a subset of Twilio numbers has been resolved, and the service is functioning normally at this time.