Incident History

We are no longer experiencing SMS delivery delays and failures to MegaFon network in Russia. This incident has been resolved.

Elevated rate of HTTP 500 errors for Quota API issue has been resolved and Flex is operating normally at this time.

We have fully investigated the Twilio Verify API receiving 503 error responses issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Delayed voice recording transcripts through VoiceBase has been resolved and is operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Telefonica Network in Chile via Domestic Long Codes. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Verizon Network in United States of America via a subset of long codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. This incident has been resolved.

Between 1:04 - 1:06 PM Pacific time on May 1st, 2025, customers requesting to fetch conference instance resources (/Accounts/ACxx/Conferences/CFxx) may have received 503 errors. This incident is resolved.

We are no longer experiencing SMS delivery delays when sending messages to AmericanNet Network in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to AT&T Network in the United States. This incident has been resolved.