We are no longer experiencing SMS delivery failures or delivery report delays to Ditto network in Philippines via International Pre-Registered Sender ID. This incident has been resolved.
We have fully investigated the SMS delivery delays to multiple network in United Kingdom of Great Britain and Northern Ireland, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Twilio Messaging Callback was degraded for 18 minutes between 10:04 am and 10:22 am Pacific Time on 11/29/2024. During this period of time customers may have experienced status callbacks failures. The issue has now been resolved.