Incident History

We are no longer experiencing MMS delivery delays when sending messages to a subset of Twilio US Short Codes. This incident has been resolved.

Messaging Insights bookmarks resolution was degraded from 19:34 UTC to 21:47 UTC on 09/17/2025. During this period, customers may have experienced issues with their bookmarked queries not resolving in the UI and would have been redirected to the Overview Tab. The issue has now been resolved.

We are no longer experiencing SMS delivery report delays when sending messages to Algar Telecom in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MTN network in Zambia. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Tigo Network in Tanzania. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to FEBO Network in Belgium. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Digi Network in Malaysia. This incident has been resolved.

We are no longer experiencing SMS delivery delays to multiple networks in Malaysia and African countries. This incident has been resolved.

We are no longer experiencing SMS delivery failures to and from Multiple Networks in Mexico via a Subset of Longcodes. This incident has been resolved.

The issue affecting outbound calls to Twilio Japan phone numbers has been resolved, and the service has returned to normal.