We have fully investigated the Twilio Verify API receiving 503 error responses issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Delayed voice recording transcripts through VoiceBase has been resolved and is operating normally at this time.
We are no longer experiencing SMS delivery delays when sending messages to Telefonica Network in Chile via Domestic Long Codes. This incident has been resolved.
We are no longer experiencing SMS delivery failures to Verizon Network in United States of America via a subset of long codes. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. This incident has been resolved.
Between 1:04 - 1:06 PM Pacific time on May 1st, 2025, customers requesting to fetch conference instance resources (/Accounts/ACxx/Conferences/CFxx) may have received 503 errors. This incident is resolved.
We are no longer experiencing SMS delivery delays when sending messages to AmericanNet Network in Brazil. This incident has been resolved.
We are no longer experiencing SMS delivery delays when sending messages to AT&T Network in the United States. This incident has been resolved.
We are no longer experiencing SMS delivery delays to Claro Network in Brazil. This incident has been resolved.
The issue affecting intermittent API errors returned from the server with Verify Silent Network Auth in the US has been resolved, and the service is functioning normally at this time.