Twilio Flex and Task Router was degraded for 30 seconds between 07:48:12 and 07:48:42 Pacific Time on 07/14/2025. During this period of time customers may have experience issues managing tasks (create, fetch, update, delete), retrieving historical tasks and outbound tasks got cancelled during the window. The issue has now been resolved.
Event Streams delivery latency has been resolved, and it is operating normally at this time. This incident is resolved.
We are no longer experiencing call failures and dialing delays to the Movistar network in Venezuela. This incident has been resolved.
We are no longer experiencing MMS and SMS delivery delays to T-Mobile network in the USA from Zipwhip Toll Free phone numbers. This incident has been resolved.
We are no longer experiencing SMS delivery failures to Nuevatel Networks in Bolivia. This incident has been resolved.
We are no longer experiencing MMS/SMS delivery delays when sending messages to Vodafone Network in Egypt. This incident has been resolved.
We are no longer experiencing delays in the availability of Voice Insights Call Summaries for calls in the US1 home region that ended after July 12, 2025 02:16 UTC. This incident has been resolved.
This incident has been resolved.
The issue affecting inbound call failures and dialing delays to the Movistar network in Venezuela has been resolved, and the service is functioning normally at this time.
Twilio DNS Validation was degraded for 2 days between 07/08/2025 and 07/10/2025. During this period of time customers may have experienced DNS validation wrongfully blocking requests or uploads for certs when using subdomains. Approximately 28 subdomains were blocked from requesting/uploading cert. The issue has now been resolved.