Incident History

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Ivory Coast. This incident has been resolved.

We have fully investigated the bundle creation issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to Ethio Telecom Network in Ethiopia. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to the MTM Network in Nigeria. This incident has been resolved.

As there is currently no customer impact, we are marking this Status Post as resolved. We will be informing Twilio customers about the upcoming commercial changes and the migration process updates in the next few days.

We are no longer experiencing SMS delivery delays when sending messages to Altan Redes Network in Mexico. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Airtel Network In Nigeria. This incident has been resolved.

Twilio Provisioner was degraded for 733 minutes between 21:18 on 09/25/2024 and 09:31 on 09/26/2024 Pacific Time. During this period of time customers may have experienced Error 500 when submitting 10DLC and Toll-Free provisioning requests. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Verizon Network In US Via A Subset Of Longcodes and a Subset of Short Codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to AT&T/UneFon Network in Mexico. This incident has been resolved.