Incident History

Programmable Messaging Insights and Programmable Voice Insights are now operating normally.

We have fully investigated the 503s from TaskRouter issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to UTS Network In Curacao. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Africell Network in Angola. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro in Brazil. This incident has been resolved.

We are still experiencing issues with Programmable Voice, however, since there are several Twilio impacted services, we're resolving this post and we're consolidating all impacted products and services into one post. You can check the status of this at https://status.twilio.com/incidents/5mbfvb8mzhcn

Flex and Programmable Voice is operating normally at this time.

We are no longer experiencing SMS delivery failures inbound SMS delivery when sending messages from AT&T Network in the US to a Subset of Twilio's Numbers. This incident has been resolved.

We have fully investigated the failed provisioning for US and Canada numbers issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to Xphone Network in Israel. This incident has been resolved.