Incident History

We are no longer experiencing MMS/SMS delivery delays when sending messages to Claro in Colombia via Subset of Longcodes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Vodafone in Fiji. This incident has been resolved.

The Twilio Programmable Messaging API was partially degraded for 1 minute on June 18th, 2025, between 18:03 PST and 18:04 PST. During this period of time, customers sending a message may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.

We are no longer experiencing MMS/SMS delivery delays when sending messages to Altan Redes Network in Mexico. This incident has been resolved.

We are no longer experiencing MMS delivery delays when sending messages to US carriers from a small subset of short codes. This incident has been resolved.

Twilio logo on our account portal is now displaying normally. This incident has been resolved.

We are no longer experiencing SMS delivery failures when sending messages to Chile for a subset of Long codes. This incident has been resolved.

The issue affecting intermittent delays in Event Streams delivery has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in the United States Over A Subset Of Short Code. This incident has been resolved.

Twilio Lookup API V2 was degraded for 38 minutes between 3:35pm and 4:13pm Pacific Time on 06/17/2025. During this period of time customers may have experienced slow API response times and increased errors. The issue has now been resolved.