We are experiencing SMS delivery delays when sending messages to Sercomtel Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We are no longer experiencing SMS Delivery Delays and Failures when sending messages to MTN/Spacetel in Syrian Arab Republic. This incident has been resolved.
We have fully investigated the messaging traffic that was impacted for two minutes due to the inventory caching service issue, triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
We have fully investigated the issue with Twilio Help Center Articles not loading issue, triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
The issue concerning the incorrect billing country being set during the Multi-Factor Authentication (MFA) configuration for initial account setups for non-U.S. customers has been resolved. The service is now operating normally.