SMS Delivery Delays From and to Movistar Network in Mexico
We are no longer experiencing SMS delivery delays when sending messages to Movistar Network in Mexico. This incident has been resolved.
Incident History
Customer data on the link shortening tab assumes 0 record updates in the last 2 hours
This incident has now been resolved.
SMS Delivery Failures to Syriatel Holdings Network in Syria
We are no longer experiencing SMS delivery failures to Syriatel Holdings Network in Syria. This incident has been resolved.
TTS Errors From Amazon and Google Providers, Following Spike in Requests.
The issue affecting intermittent TTS errors from Amazon and Google providers following spike in requests has been resolved, and the service is functioning normally at this time.
SMS Delivery Report Delays to Claro in Brazil
We are no longer experiencing delivery report delays when sending to the Claro network in Brazil. This incident has been resolved.
On Call Engineers are Investigating an issue Call Failures From Subscribers To Philippines Twilio Phone Numbers
The issue of Call Failures From Subscribers To Philippines Twilio Phone Numbers has been resolved.
SMS Delivery Delays to Iliad Italia Network in Italy
We are no longer experiencing SMS delivery delays to Iliad Italia Network in Italy. This incident has been resolved.
SMS Delivery Report Delays to GCI-Chat in United States of America via Subset of Shortcodes
We are no longer experiencing delivery report delays when sending to GCI-Chat in United States of America via a subset of Shortcodes. This incident has been resolved.
High Latency and 5xx errors When Using Verify Verification Attempts API and Verify Insights
Twilio Verify was degraded for 35 minutes between 14:33 and 15:08 Pacific Time on 06/19/2025. During this period of time customers may have experienced high latency and 5xx errors when using Verify Verification Attempts API and Verify Insights. The issue has now been resolved.
SMS Delivery Delays to Multiple Networks in United States of America via a Subset of Longcodes
We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in the United States of America via a Subset of Longcodes. This incident has been resolved.