Incident History

The issue affecting inbound calls to Twilio Turkey phone numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays to a subset of small networks in the United States of America via a subset of short codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telefonica Carrier in Chile. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in the United States of America. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Globe in Philippines. This incident has been resolved.

Twilio Messaging was degraded for 3 minutes between 03:41 and 03:44 Pacific Time on 07/16/2025. During this period of time customers using AWS SNS may have experienced failed messaging callbacks. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending to Africell network in Democratic Republic of Congo. This incident has been resolved.

The issue causing a delay in completion of transcriptions and operator results with a subset of customers with predictive operators enabled is now resolved and Conversation Intelligence is now operating normally.

We are no longer experiencing SMS delivery when sending messages to KPN in Netherlands via a Subset of Long Codes. This incident has been resolved.

We are no longer observing SMS delivery delays when sending messages to Mobilis in Algeria. This incident is now resolved.