Incident History

We are no longer experiencing SMS delivery delays or failures when sending messages to MTS Network in Belarus. This incident has been resolved.

Twilio TwiML Applications were degraded for approximately 12 minutes between 7 January 4:48PM PDT and 7 January 5:00PM PDT. During this period of time, customers who attempted to create or update TwiML applications, both via the REST API and Console, may have experienced HTTP 5XX errors preventing their actions from succeeding. The issue has now been resolved.

We have fully investigated the issue causing errors when creating or updating TwiML applications that was triggered by our automated alerting system. It was determined that there is no noticeable customer impact at this time. All systems are operational, and we will file a retroactive incident shortly.

We are no longer experiencing SMS delivery report delays and failures when sending messages to CDMA networks in Yemen. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to T-Mobile in United States of America via subset of shortcodes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telefonica Network and Entel Network in Chile. This incident has been resolved.

Private offering form in Console issue has been resolved and Phone Numbers purchasing page is operating normally at this time.

We are still experiencing SMS delivery delays to MTS in Russian Federation. However, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2yxcwb5kmh8b

We are no longer experiencing SMS delivery delays when sending messages to MTS network in the Russian Federation. This incident has been resolved.

Call failures to El Salvador Twilio phone numbers has been resolved, and inbound calls are operating normally at this time.