Incident History

Call failures to El Salvador Twilio phone numbers has been resolved, and inbound calls are operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in the United States over a Subset of Short Codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Multiple Network In Multiple Countries. This incident has been resolved.

We are no longer experiencing SMS Delivery Failures to Altice in United States of America over a subset of short codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Globe & Smart Network In Philippines Over Domestic Pre Registered Sender ID. This incident has been resolved.

We are no longer observing SMS Delivery Failures to multiple networks in France for a subset of long code numbers. This incident has been resolved.

Twilio SMS was impacted between 11:14 PM PT 01-01-2025 and 05:52 AM PT 01-02-2025. During this period, customers may have experienced SMS Delivery Delays and Delivery Failures to Tigo Networks in Honduras. The issue has now been resolved.

Twilio SMS was impacted for 54 minutes between 12:20 PM PT 01-02-2025 and 01:14 PM PT 01-02-2025. During this period, customers may have experienced SMS Delivery Failures to Lonestar Network in Liberia. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Grameenphone in Bangladesh. This incident has been resolved.

We are experiencing SMS delivery delays when sending messages to Tigo Network in Honduras. This incident has been resolved.