Messaging media endpoints both for media list and media instance within the messaging logs domain. <0.05 % of requests are returning 5XX errors has been resolved, and Messaging Media endpoints are operating normally at this time.
All services impacted across multiple product features due to vendor platform issues have recovered and are operating as intended. This incident has been resolved.
We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.