Incident History

We are no longer experiencing SMS delivery delays when sending messages to the Dish Network in the United States of America. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in United States. This incident is now resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telma network in Madagascar. This incident is now resolved.

The issue affecting voice quality problems to and from a subset of Twilio Mexico phone numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to AT&T Network in Mexico. This incident has been resolved.

We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are no longer experiencing SMS delivery delays when sending messages to MTN network in multiple African countries. This incident is now resolved.

Twilio Voice SDK/Insights Gateway was degraded for 30 minutes between 12:49 pm and 1:20pm Pacific Time on 10/24/2024. During this period of time, customers may have experienced errors returned from the Voice SDK insights gateway. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to the Dish Network in the United States of America. This incident has been resolved.

This issue affecting Voice SDK Insights gateway errors has been mitigated, and it's describe as a retroactive incident at the link below: https://status.twilio.com/incidents/7j5rd36c097k