SMS Delivery delays to Aliv Network in Bahamas
We are no longer experiencing SMS delivery delays when sending messages to Aliv Network in Bahamas. This incident has been resolved.
Incident History
Increased 5xx error rate affecting Studio API endpoints.
Our engineers have identified an issue with the Twilio API Gateway that caused an increased rate of 5xx errors impacting Studio API endpoints from 8:47:52 PT to 9:02:46 PT. The impacted service has been rolled back and impact mitigated.
Elevated 400 Errors on Conversations API for Requests Without Service SID
The elevated 400 errors with the Conversations API have been resolved and the API is now operating normally. This incident has been resolved.
SMS Delivery Delay & Failure To Sercomtel Network In Brazil
We are no longer experiencing SMS delivery delays & failures to Sercomtel Network in Brazil. This incident has been resolved.
Drop in Data Sessions with Super SIM
Active data sessions on Super SIM has been resolved and it is operating normally at this time.
When Start: Wednesday, December 04, 2024, 06:14 UTC / Wednesday, December 04, 2024, 01:14 EST (UTC-5) End: Wednesday, December 04, 2024, 08:19 UTC / Wednesday, December 04, 2024, 03:19 EST (UTC-5)
SMS Delivery Delays to Multiple Networks in Mexico via Subset of Shortcodes and Pre-Registered Sender-ID
We are no longer experiencing SMS Delivery Delays to Multiple Networks in Mexico via Subset of Shortcodes and Pre-Registered Sender-ID. This incident has been resolved.
AWS Kinesis Event Stream Delivery Interruption
The issue related to delivering events through Kineses in the Event Streams has been resolved and is operating normally at this time.
On Call Engineers are Investigating an issue with Flex CoPilot Team unable to find Conversations for Wrap Up
We have fully investigated the Flex Copilot Team unable to find conversations for wrap up issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
SMS Delivery Delays to Multiple Networks in New Zealand
We are no longer experiencing issues with SMS delivery delays to multiple networks in New Zealand for a subset of Twilio numbers. This incident has been resolved.
On Call Engineers are Investigating an issue with GitHub
We have fully investigated the GitHub issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.