Incident History

We are no longer experiencing SMS delivery delays when sending messages to Zain Network in Sudan. This incident has been resolved.

We are no longer experiencing MMS delivery receipt delays to Verizon Network in the US from a subset of Short Codes (311-489). This incident has been resolved.

We are no longer experiencing SMS delivery failures to Tigo Network In Senegal. This incident has been resolved.

This incident has been resolved.

Twilio Network was degraded for 110 minutes between 13:20 and 15:10 Pacific Time on 17/10/2024. During this period of time, customers may have experienced delivery failure and delays to multiple networks in Malaysia. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Nawras Networks in Oman. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Vodafone Network in Ghana. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures on XL Network in Indonesia for a Subset of Alphanumeric Sender IDs. This incident has been resolved.

Twilio Programmable Voice was degraded for 3 minutes between 14:50 and 14:53 Pacific Time on 10/17/2024. During this period of time, customers may have experienced multiple 500s errors enqueuing and dequeuing calls using TwiML and API. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to multiple networks and countries. This incident has been resolved.