Incident History

We are no longer experiencing SMS delivery delays when sending messages to Spectrum Network in the US for a Subset of Short Codes. This incident has been resolved.

Lag in receiving events has been resolved and Event Streams is operating normally at this time.

We are no longer experiencing Inbound SMS Delivery Failures to a Subset of Twilio's United Kingdom of Great Britain and Northern Ireland Phone Numbers. This incident has been resolved.

Issue with creating subsequent main accounts by existing Twilio customers due to phone verification failure has been resolved and Console is operating normally at this time.

This incident has been resolved.

We are no longer experiencing SMS delivery delays to Orange Network in Dominican Republic. This incident has been resolved.

We are no longer experiencing the issue after user is upgraded the Authy application to the fixed version 26.2.2 which is released on App Store. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Altan Redes Network in Mexico for a Subset of Twilio Numbers. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Colombia. This incident has been resolved.

We have fully investigated the issue affecting Flex, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.