Incident History

We are no longer experiencing SMS delivery failures to Digitel Network in Venezuela. This incident has been resolved.

We are no longer experiencing delivery report delays when sending to AT&T Network in the US for a subset of Toll Free Numbers. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Brisanet Network in Brazil. This incident has been resolved.

HTTP 503 errors when trying to initialize the SDK client have been resolved and Programmable Chat Sync client SDKs are operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Xphone Network in Israel. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to T-Mobile in Netherlands. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in New Zealand via Subset of Short Codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures to Shelcomm Network in US over a subset of long codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Intertelecom Ltd Network In Ukraine. This incident has been resolved.

We continue experiencing SMS delivery delays when sending messages to MTN in Afghanistan. We have reached out to all impacted customers individually for further follow-ups.