Incident History

We are no longer experiencing SMS delivery delays when sending messages to 9mobile Network in Nigeria. This incident has been resolved.

Messaging media endpoints both for media list and media instance within the messaging logs domain. <0.05 % of requests are returning 5XX errors has been resolved, and Messaging Media endpoints are operating normally at this time.

All services impacted across multiple product features due to vendor platform issues have recovered and are operating as intended. This incident has been resolved.

Errors for Twilio Alpha AI Assistants has been resolved and the Conversation History and Simulator operating normally at this time.

We are no longer experiencing delivery report delays when sending messages to MTN Network in Nigeria. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Cingular Wireless (AT&T) in the US. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Eir network in Ireland. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to TNM Network in Malawi. This incident has been resolved.

We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We are no longer experiencing MMS delivery delays to U.S. cellular networks for a subset of toll-free numbers. This incident has been resolved.