Incident History

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. This incident has been resolved.

This incident has been resolved.

Call failures from Subscribers to Germany Twilio Phone Numbers has been resolved and voice calls to Germany Twilio Phone Numbers is operating normally at this time.

The issue causing 500 errors when updating Phone numbers configuration has been resolved and the service is operating normally at this time.

We are no longer experiencing SMS delivery delays and failures when sending messages to Multiple Networks in Germany. This incident has been resolved.

The issue causing call failures to a subset of Twilio numbers in Brazil has been resolved, and the service is functioning normally at this time.

Twilio Programmable Messaging was degraded for 2.5 hours between 12:41 and 4:21 Pacific Time on 05/01/2025. During this period of time, customers may have experienced missing delivery receipts to AT&T network in the US. The issue has now been resolved.

After investigation, we have determined that SMS Delivery to Onvoy Spectrum Mobile in the USA is performing as expected. We are declaring this incident as invalid.

After investigation, we have determined that SMS Delivery to Ucell Network in Uzbekistan is performing as expected. We are declaring this incident as invalid.

We are no longer experiencing MMS/SMS delivery failures to Multiple Networks In Colombia. This incident has been resolved.