SMS Delivery Delays to Small Networks in US via Subset of Short Codes
We are no longer experiencing SMS delivery delays to small networks in the US when sending from a subset of shortcodes. This incident has been resolved.
Incident History
SMS Delivery Delays to China Unicom Network in China
We are no longer experiencing SMS delivery delays when sending messages to China Unicom Network in China. This incident has been resolved.
Flex Agents Logged out and Cannot Log-in Again
The issue affecting Flex agent login has been resolved, and the service is functioning normally at this time.
SMS Delivery Delays to TelCel Network in Mexico
We are no longer experiencing SMS delivery delays when sending messages to TelCel Network in Mexico. This incident has been resolved.
SMS Delivery Delays to Ooredoo Network in Algeria
We are no longer experiencing delivery report delays when sending messages to Ooredoo network in Algeria. This incident has been resolved.
SMS Delivery Failures to far EasTone Networks in Taiwan
We are no longer experiencing SMS delivery to far EasTone Networks in Taiwan. This incident has been resolved.
SMS Delivery Delays to Mauritel Network in Mauritania
We are no longer experiencing SMS delivery delays when sending messages to Mauritel Network in Mauritania. This incident has been resolved.
SMS Delivery Delays to MobiCom Network in Mongolia
We are no longer experiencing SMS delivery delays when sending messages to MobiCom Network in Mongolia. This incident has been resolved.
SMS Delivery Failures to Evolve Cellular Network in the US
We're still experiencing SMS delivery failures to Evolve Cellular network in the US. We are closing this incident and will reach out to the impacted customers individually for further follow-ups.
Customers Receiving Duplicate SENT Status Callbacks for Whatsapp Channel
The issue with duplicate SENT status callbacks has been resolved and the WhatsApp channel is operating normally at this time.