Incident History

We are no longer experiencing MMS/SMS delivery delays when sending messages to Drillisch 1&1 in Germany. This incident has been resolved.

We are no longer experiencing MMS/SMS delivery delays when sending messages to Surf Telecom Network in Brazil. This incident has been resolved.

call failures from Subscribers To US Twilio Toll Free Phone Numbers has been resolved. After deep investigation, we have identified that there is no impact associated with this Incident, for that reason we are marking this as invalid and resolving the Statuspage

We are no longer experiencing SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Thailand. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures when when sending messages to Telekom in South Africa 655-02. This incident has been resolved.

This incident has been resolved. Email deliveries for both Verify and Flex Messaging is operating normally.

We have fully investigated the potential issue with the Conversations API triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We are no longer experiencing SMS delivery delays and failures to TIGO / COMCEL in Guatemala. This incident has been resolved.

Flex and Task Router 5xx Errors Impacting Voice Traffic was degraded for 2 minutes between 5:52 PM and 5:54 PM PST Pacific Time on 04/22/2025. During this period of time customers may have experienced some issues with voice traffic. The issue has now been resolved.