Incident History

We are no longer experiencing SMS delivery delays & failures to Sercomtel Network in Brazil. This incident has been resolved.

Active data sessions on Super SIM has been resolved and it is operating normally at this time.

When Start: Wednesday, December 04, 2024, 06:14 UTC / Wednesday, December 04, 2024, 01:14 EST (UTC-5) End: Wednesday, December 04, 2024, 08:19 UTC / Wednesday, December 04, 2024, 03:19 EST (UTC-5)

We are no longer experiencing SMS Delivery Delays to Multiple Networks in Mexico via Subset of Shortcodes and Pre-Registered Sender-ID. This incident has been resolved.

The issue related to delivering events through Kineses in the Event Streams has been resolved and is operating normally at this time.

We have fully investigated the Flex Copilot Team unable to find conversations for wrap up issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We are no longer experiencing issues with SMS delivery delays to multiple networks in New Zealand for a subset of Twilio numbers. This incident has been resolved.

We have fully investigated the GitHub issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

The issue affecting inbound calls To A Subset Of Twilio Phone Numbers In El Salvador has been resolved, and the service is functioning normally at this time.

We are no longer observing SMS Delivery Receipts delays when sending messages to multiple networks in Italy. This issue is now resolved.

We are no longer experiencing SMS delivery delays when sending messages to MyTel network in Myanmar. This incident has been resolved.