Incident History

The issue affecting message failures to a Subset of Phone Numbers in Brazil has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery failures to a subset of phone numbers in Brazil. This incident has been resolved.

Service interruption issues in the Console have been resolved and the Console is operating normally at this time. This incident has been resolved.

We are no longer experiencing SMS delivery failures or delivery report delays to Ditto network in Philippines via International Pre-Registered Sender ID. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures when sending messages to MTN/Spacetel in Benin. This incident has been resolved.

We are no longer experiencing SMS delivery delays to multiple networks in India via subset of short codes. This incident has been resolved.

We have fully investigated the SMS delivery delays to multiple network in United Kingdom of Great Britain and Northern Ireland, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

High latencies for loading insights dashboards has been resolved and Messaging Insights Dashboard is operating normally at this time.

We are no longer experiencing MMS delivery from Twilio Long-Code at this time. This incident has been resolved.

Twilio Messaging Callback was degraded for 18 minutes between 10:04 am and 10:22 am Pacific Time on 11/29/2024. During this period of time customers may have experienced status callbacks failures. The issue has now been resolved.