We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in the United States of America via a subset of shortcodes. This incident has been resolved.
Our engineers are currently investigating the customer impact of a retroactive issue with SMS delivery delays to AT&T in United state of America. This was degraded for 4 Hours between 14:50-18:10 PT on 16/11/2024.
During this period, customers may have experienced SMS Delivery Delays To AT&T in United state of America.
Twilio Voice Insights was degraded for 5 minutes between 9:24am and 9:29am Pacific Time on 11/15/2024. During this period of time customers may have experienced 5xx responses when fetching insights data. The issue has now been resolved.