We have fully investigated the issue with customers in regions Australia and Europe might receive incorrect redirects or missing features in the Twilio Console triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Twilio Programmable Messaging was degraded for 159 minutes between 16:35 and 19:15 UTC on 06/12/2026. During this period of time, customers may have experienced delayed or dropped SMPP delivery receipts. The issue has now been resolved.
The incident has been resolved and SMS delivery from Twilio to Smart network subscribers in the Philippines is operating normally.
Twilio Sender ID registrations was degraded for about 30 minutes between 9:24PM and 9:55PM Pacific Time on 06/11/2026. During this period of time customers may have experienced problems submitting Embedded Registrations. The issue has now been resolved.
The delivery delays and failures when sending messages from WhatsApp, Verify, Conversations, and Messenger platform have been resolved and is operating normally at this time.
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Claro network subscribers in Chile is operating normally.
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Tigo network subscribers in Paraguay is operating normally.
The incident has been resolved and SMS delivery receipts from Twilio Phone Numbers to Movilnet network subscribers in Venezuela is operating normally.
The incident has been resolved and SMS delivery from Twilio to Glo network subscribers in Nigeria is operating normally.
We are posting a retrospective update for an incident that occurred on 06/11/2026 18:20 UTC . Customers may have experienced MMS Delivery Failures from a Subset of Twilio Shortcode, Longcode and Toll-Free Numbers to US Cellular network subscribers in the United States. This incident has been resolved as of 06/11/2026 18:51 UTC. We apologize for the delay in this communication.