Incident History

The issue affecting call failures to and from a subset of Twilio's numbers in Brazil has been resolved, and the service is functioning normally at this time.

We have fully investigated the Call Failures From Subscribers To A Subset Of Brazil Twilio Phone Numbers issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We are no longer experiencing SMS delivery report delays when sending messages to Tigo Network in Paraguay. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro network in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes. This incident has been resolved.

We are no longer experiencing SMS delivery failures to Tigo Network In Honduras (708-02). This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MTS Network In Russia. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MTN/Telecel in Zambia 645-02. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Algar Telecom CTBC in Brazil. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telecall network in Brazil. This incident has been resolved.