The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.
Knowledge retrieval in Conversation Intelligence and Flex Copilot has been resolved.
The issue affecting WhatsApp media message delivery has been resolved and it is operating normally at this time.
The incident has been resolved and SMS delivery from network subscribers to Twilio India is operating normally.
The incident has been resolved and SMS delivery from Twilio Phone Numbers to H3G network subscribers in Sweden is operating normally.
Media message delivery and Media Fetch API performance were degraded for 13 minutes, from 09:00 to 09:13 Pacific Time on 06/02/2026. During this window, customers may have experienced delays in media message delivery and 5xx responses from the Media Fetch API. The issue has been resolved.
The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to network subscribers on affected networks in Mexico is operating normally.
The incident has been resolved and User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States is operating normally.
The incident has been resolved and User Authentication Identity Gateway API failure increase in Canada is operating normally.
The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio Brazil Short Codes is operating normally.