Incident History

The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Spain are operating normally.

Our engineers have monitored the fix and confirmed the issue with inbound RCS message delivery failures affecting iOS devices in conversation threads older than a few minutes has been resolved. All services are now operating normally at this time.

We have fully investigated the Flex issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

The issue affecting intermittent Voice Call failures from Twilio to Multiple networks in Spain, and the service is functioning normally at this time.

The incident has been resolved and SMS delivery from Twilio to Telenor network subscribers in Pakistan is operating normally.

The issue with submitting support tickets on help.twilio.com has been resolved and is operating normally at this time.

We have observed a recovery in User Authentication Identity Gateway API failure increase and high latency for T-Mobile in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to network subscribers on affected networks in South Africa is operating normally.

The incident has been resolved and SMS delivery from Twilio to Lycamobile SARL network subscribers in France is operating normally.