Incident History

The issue affecting intermittent errors with Security API over EE network in the UK has been resolved, and the service is functioning normally at this time.

We are no longer experiencing call failures to a subset of phone numbers in Portugal. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Glo Network in Nigeria. This incident has been resolved.

Twilio Lookup API was degraded for 47 days between June 8th 12:00 PM and July 25th 1:50 AM Pacific Time. During this period of time, customers may have experienced issues retrieving information in around 0.1% of API calls. The issue has now been resolved.

The issue related to the Add Fund Page on the Twilio Billing Console has been resolved, and the page is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Jio Network in India. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to CTBC Network in Brazil for a subset of short codes. This incident has been resolved.

The issue related to audio degradation when placing outbound calls to multiple networks in Colombia for a subset of Twilio numbers, has been resolved and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Glo Network in Nigeria. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Movicel Network in Angola. This incident has been resolved.