Twilio platform was degraded for ~75 minutes between 08:30 and 09:45 UTC on 09/30/2025. During this period of time customers may have experienced SMS failures from and to Twilio Platform. The issue has now been resolved.
We are no longer experiencing SMS Delivery Report Delays & Delivery Failures to Dish & C-spire Network in United States of America via Subset of Shortcodes. This incident has been resolved.
We have fully investigated the SMS Delivery Failures to Multiple Networks In Multiple Countries, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.