Incident History

We are no longer experiencing SMS delivery delays when sending messages to Telecom of Kosovo J.S.C (Vala) Network In Kosovo. This incident has been resolved.

We have fully investigated the delivery delays from SC issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We are no longer experiencing SMS delivery delays to Telenor Network in Hungary. This incident has been resolved.

We have fully investigated the CTM numbers ported are losing campaign details out of the numbers issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We are no longer experiencing SMS delivery delays to MTN Network in Nigeria. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Botswana for a subset of long codes. This incident has been resolved.

We are no longer experiencing inbound SMS Delivery Failure's To A Subset Of Phone Numbers In Israel. This incident has been resolved.

This issue relates to an internal tool and this was posted in error.

We are no longer experiencing SMS delivery report delays when sending messages to multiple networks. This incident has been resolved.

We have fully investigated the Identity services issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.