Delay in Getting Twilio/flows Templates Approved on Whatsapp
Our engineers have monitored the fix and confirmed the issue with WhatsApp templates has been resolved. All services are now operating normally at this time.
Incident History
Text to Speech Messages Could Be Dropped
Text-to-speech, using Google Standard model has been resolved and is operating normally at this time.
Intelligent Alerts Currently Unavailable
Intelligent Alerts unavailable for some customers has been resolved and is operating normally at this time.
Issues Storing Real-Time Transcriptions in Conversational Intelligence
The issue preventing the storage of real-time transcripts and their subsequent intelligence analysis has been resolved, and Conversational Intelligence is operating normally at this time.
SMS Delivery Delays from Twilio to Zain Jordan
The incident has been resolved and SMS delivery from Twilio to Zain network subscribers in Jordan is operating normally.
Voice Call Failures from Network Subscribers to a Subset of Twilio El Salvador Phone Numbers
The incident has been resolved and voice calls from network subscribers to a subset of Twilio El Salvador Phone Numbers are operating normally.
SMS Delivery Delays From a Subset of Twilio Long Codes and Short Codes to Multiple Networks in Colombia
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes and Short Codes to network subscribers on affected networks in Colombia is operating normally.
User Authentication Identity Gateway API High Latency in Multiple Countries
The incident has been resolved and User Authentication Identity Gateway API high latency in multiple countries is operating normally.
Subset of AU Sender ID Registration Submissions Directly Transitioning to REJECTED
We are no longer experiencing issues with a subset of AU Sender ID registration submissions directly transitioning to REJECTED . This incident has been resolved.
SMS Delivery Delays and Failures from Twilio to Multiple Networks in Italy
The incident has been resolved and SMS delivery from Twilio to network subscribers on affected networks in Italy is operating normally.