Incident History

We are no longer experiencing MMS/SMS delivery delays when sending messages to BTC Network in Botswana. This incident has been resolved.

We have fully investigated the issue with SMS delivery delays to BTC Network in Botswana triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Italy. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Digicel Network in Haiti. This incident has been resolved.

We are no longer experiencing SMS delivery failures to multiple networks in Canada for a subset of short codes. This incident has been resolved.

We have fully investigated the issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

We are no longer experiencing WhatsApp sender onboarding failures when using senders API. This incident has been resolved.

Voice Basic Voices issue has been resolved and it is is operating normally at this time.

We are no longer experiencing SMS delivery delays to multiple networks in Italy. This incident has been resolved.

We are no longer experiencing SMS delivery delays to and from Hungary, Austria, and the Czech Republic via a subset of domestic Sender IDs. This incident has been resolved.