Incident History

SMS Delivery Delays Reports to Multiple Networks in United States for a Subset of Short Codes

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in United States for a subset of short codes. This incident has been resolved.

1739224020 - 1739245011 Resolved

SMS Delivery Delays to Multiple Network in Colombia via Subset of Longcodes

We are not broadly experiencing SMS delivery delays when sending messages to multiple networks in Colombia via a subset of long code phone numbers. Customers directly effected are being contacted directly. This incident has been resolved.

1739223711 - 1739230572 Resolved

Twilio Event Streams Affected

Twilio Event Streams was degraded for 2 hours and 15 minutes between 06:15 and 08:30 Pacific Time on 02/10/2025 . During this period of time customers may have experienced fluctuating delays when receiving events. The issue has now been resolved.

1739210966 - 1739210966 Resolved

Twilio Programmable Messaging and Verify API Affected

Twilio Programmable Messaging API and Verify were degraded for 1 minute between 06:03 and 06:04 Pacific Time on 10/02/2025. During this period of time, customers sending messages may have received 5xx's in API responses. The issue has now been resolved.

1739197999 - 1739197999 Resolved

Inbound Message Delivery Failures to Twilio Numbers in France

We are no longer experiencing SMS delivery failures to Twilio Numbers in France. This incident has been resolved.

1739193914 - 1739203930 Resolved

Unable to Log in to Twilio Console

Performance in Twilio Console login has been resolved is operating normally at this time.

1739185141 - 1739222542 Resolved

SMS Delivery Report Delays to Onvoy Spectrum Mobile in USA via Subset of Short Codes

The incident causing SMS Deliver Report Delays when sending messages to Onvoy Spectrum Mobile in the United States of America via a subset of Short Codes has been resolved, except for a small number of customers. We are closing this incident and will reach out to these customers individually for further follow-ups.

1739144955 - 1740184354 Resolved

SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger

We are no longer experiencing SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. This incident has been resolved.

1739115064 - 1739208368 Resolved

SMS Delivery Delays To Multiple Network In Dominican_Republic

We are no longer experiencing SMS delivery delays when sending messages to Claro Network In Dominican Republic. This incident has been resolved.

1739101879 - 1739140855 Resolved

Inbound SMS Delivery Delays to the Subset of Twilio Phone Numbers and Outbound SMS Delivery Delays and Failures Over Domestic Long Codes in Philippines

We are no longer experiencing inbound SMS delivery delays to the subset of Twilio phone numbers and outbound SMS delivery delays and failures over domestic Long Codes in Philippines. This incident has been resolved.

1739066492 - 1739127431 Resolved
⮜ Previous Next ⮞