Incident History

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in US via a subset of Short Codes.. This incident has been resolved.

Our engineers have monitored the fix and confirmed the issue with Increased load and 429 errors in function invocations has been resolved. All services are now operating normally at this time.

The issue with customers that were not able to consume events for Call Insights, Debug and Studio Event Streams has been resolved and are operating normally at this time.

The issue affecting call failures from a subset of Twilio's Phone Numbers to Kenya has been resolved, and the service is functioning normally at this time.

The issue affecting SMS delivery delays and failures to Claro in Chile. Phone Numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays and failures when sending messages to and from Twilio numbers in Brazil and Spain. This incident has been resolved.

We are no longer experiencing SMS delivery delays to Orange Network in Cameroon. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to to Orange Network in Cameroon. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Chile. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro in Dominican Republic. This incident has been resolved.