Incident History

We are no longer experiencing SMS delivery delays when sending messages to DigiCell Network in Belize. This incident has been resolved.

We have fully investigated the issue with Numbers Integration issue triggered by our automated alert, and it was determined that there is no customer impact. All systems are operational.

We are no longer experiencing SMS delivery delays when sending messages to Ooredoo Network in Algeria. This incident has been resolved.

The issue affecting inbound calls to Twilio Denmark phone numbers has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Multiple Brazil Networks. This incident has been resolved.

We are no longer experiencing delays when sending messages to ATT Mexico Network in Mexico. This incident has been resolved.

The issue causing intermittent errors with T-Mobile API in Twilio Verify Silent Network Auth has been resolved and Twilio Verify Silent Network Auth is operating normally at this time.

We are no longer experiencing delivery report delays when sending messages to Smart network in Philippines. This incident has been resolved.

Twilio SMS/MMS was degraded for 20 minutes between 12:21 and 12:40 Pacific Time on 01/14/2025. During this period of time customers may have experienced Delayed SMS/MMS Delivery to T-Mobile Numbers when sent from Long Codes, Short Codes and Toll-Free Senders. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. This incident has been resolved.