Issue with Create Clips using AI Companion and Zoom Virtual Agent calls.
This incident has been resolved.
Incident History
Cloud Recording Processing Delays
This incident has been resolved.
A subset of users may experience issues with meetings in Frankfurt region for archiving service
This incident has been resolved.
Issues for a subset of users in China
This incident has been resolved.
A subset of users may experience delays or failures with AI Companion meeting summary, Team Chat and Zoom Docs compose
The issue with AI Companion has been resolved.
A subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar.
This incident has been resolved.
Intermittent Zoom Phone issues for non peer-to-peer calls in Saudi Arabia region.
Between 2025-08-15 17:46 UTC to 2025-08-17 10:05 UTC, a subset of users in the Saudi Arabia region may have experienced intermittent issues with Zoom Phone while trying to perform non peer to peer calls. Our engineers have implemented mitigation measures, and the incident is now resolved.
Issue with WFM
This incident has been resolved.
A subset of users may have experienced issues with ZVA Chat & Voice Agent.
This incident has been resolved.
A subset of users in the Japan region may experience issues when attempting to connect to the Zoom Technical Support number.
This incident has been resolved.