Issue with Zoom Phone Devices
On 11/12/2024 from 16:20 to 18:10 UTC a subset of customer may have experienced an issue with Zoom Phone Devices configuration or firmware update as well as call control features.
Incident History
Issue with Zoom Rooms management page, Device Management and Workspace Reservation
This incident has been resolved.
Issue with Zoom Phone Inbound and Outbound calls in LATAM
This incident has been resolved.
Issue with Zoom Phone Voicemail and SMS message delays in the US region
This incident has been resolved.
Issue with Zoom Clips
This incident has been resolved.
Issue with Zoom billing portal (refund)
This incident has been resolved.
A subset of users would be experiencing issues with Customer Dashboards & delay in joining meetings
This incident has been resolved.
Issue with outbound SMS/MMS messages
This incident has been resolved.
A subset of users experiencing issues with AI Chat compose service
This incident has been resolved.
Issue with Zoom AIC impacting email compose and virtual background
This incident has been resolved.