Issue with Zoom Support Ticketing
From 5/28/2025 12:00 UTC to 5/29/2025 17:04 UTC, customers may have experienced an issue with Zoom Support Ticketing degradation. This incident has been resolved.
Incident History
Errors with YouTube Live Streaming
The incident has been resolved.
A subset of users experiencing issues with multiple Zoom services in Saudi Arabia.
This incident has been resolved.
Service degradation in China region
This incident has been resolved.
Issue with Zoom Phone call history display
This incident has been resolved.
Issue with Inbound SMS in Australia
This incident has been resolved.
Issue with outbound SMS
Between 5/14/2025 11:36 UTC to 14:55 UTC, a subset of users experienced an issue with outbound SMS functionality. This incident has been resolved and the service has been restored.
Issue with accessing zoom.com and zoom.us websites
This incident has been resolved.
Intermittent Zoom AI Companion transcript failures for Korean language in Japan region.
Between 5/9/2025 00:07 UTC to 2:45 UTC - A subset of users specifically in Japan region might have experienced intermittent Zoom AI Companion transcript failures for Korean language. Our engineers mitigated the issue, this incident has been resolved.
Issue with AI companion that requires web search functionality.
This incident has been resolved.