A subset of users experiencing issues with multiple Zoom services in Saudi Arabia.
This incident has been resolved.
Incident History
Service degradation in China region
This incident has been resolved.
Issue with Zoom Phone call history display
This incident has been resolved.
Issue with Inbound SMS in Australia
This incident has been resolved.
Issue with outbound SMS
Between 5/14/2025 11:36 UTC to 14:55 UTC, a subset of users experienced an issue with outbound SMS functionality. This incident has been resolved and the service has been restored.
Issue with accessing zoom.com and zoom.us websites
This incident has been resolved.
Intermittent Zoom AI Companion transcript failures for Korean language in Japan region.
Between 5/9/2025 00:07 UTC to 2:45 UTC - A subset of users specifically in Japan region might have experienced intermittent Zoom AI Companion transcript failures for Korean language. Our engineers mitigated the issue, this incident has been resolved.
Issue with AI companion that requires web search functionality.
This incident has been resolved.
Service degradation with Zoom's services
This incident has been resolved.
Intermittent timeouts with the "Ask AIC" function within AI Companion
This incident has been resolved.