A subset of users in Jeddah may have experienced call disconnections.
This incident has been resolved and the affected services have been restored.
Incident History
Service Degradation affecting some Inbound and Outbound calls for Zoom Phone and Zoom Contact Center in the Japan Region
This incident has been resolved, and inbound and outbound calling services for Zoom Phone and Zoom Contact Center are fully operational.
Service degradation affected Zoom Phone’s Outbound, Inbound Calls, and Cloud Recordings in Frankfurt, Germany region.
This incident has been resolved.
Issue with Zoom Whiteboard Engagement Service for free users in US region.
This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Pardot Integration
After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed.
Service Degradation Affecting Zoom Contact Center in the Saudi Arabia region.
This incident has been resolved and the affected services have been restored.
Issue affecting a subset of Zoom Phone outbound calls in United Kingdom.
This issue is on the far-end termination carrier and is outside of Zoom's control. As a result, we will be closing this incident. Thank you for your patience.
Partial Outage Affecting WhatsApp Integration
This incident has been resolved and the affected services have been restored.
Intermittent service degradation impacting Zoom AI Companion meeting summaries in the India region.
After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed.
Service Degradation Affecting Zoom Services
The service degradation with Zoom Contact Center, Zoom Web, and Zoom Docs has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.