Incident History

A subset of users were unable to perform Zoom Phone outbound calls in Singapore.

On 04/01/2025, between 1:25 UTC and 3:11 UTC, a subset of users were unable to perform Zoom Phone outbound calls in Singapore. This incident has been resolved and the service has been restored.

1743480674 - 1743480674 Resolved

Connection issue in Melbourne

This incident has been resolved.

1743347553 - 1743361665 Resolved

Issue with Zoom Rooms Web Controller in Germany.

On 03/29/2025, between 9:30 UTC to 9:58 UTC, a subset of customers might have experienced an issue with connecting to Zoom Rooms Web Controller in Germany. Our engineers have mitigated the issue. This incident has been resolved.

1743245252 - 1743245252 Resolved

Issue with inbound SMS & MMS traffic

This incident has been resolved.

1743021441 - 1743202191 Resolved

Outbound reachability issue in Australia

On 3/24/2025 between 21:45 and 22:40 UTC, a subset of ZP and ZCC customers might have experienced outbound call failures to mobile destinations. This issue has been resolved by our carrier.

1742867771 - 1742867771 Resolved

Issue with English live transcription and translation service in Australia.

This incident has been resolved.

1742714054 - 1742716211 Resolved

A subset of users experiencing issue with Zoom Surveys and Zoom Clips in Australia region.

This incident has been resolved.

1742621695 - 1742625606 Resolved

A subset of users may experience issues with Zoom Phone inbound and outbound calls.

This incident has been resolved.

1742027323 - 1742029394 Resolved

Issue accessing Zoom from Hong Kong

This incident has been resolved.

1741742947 - 1741750181 Resolved

A subset of users would be experiencing slowness when accessing our Web pages in Ohio region.

This incident has been resolved.

1741675688 - 1741679831 Resolved
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