Issue with Zoom Phone voicemail and recording transcriptions
This incident has been resolved.
Incident History
Issues with receiving real-time notifications
On 6/6, from 4:20 AM UTC to 5:00 AM UTC, a subset of US customers may have experienced issues receiving real-time notifications. We have fixed this issue and the incident has been resolved.
Issue with EPIC,MS Teams,Slack,LTI integration service.
This incident has been resolved.
Issue with Google Workspace
This incident has been resolved
A subset of users may have faced issues with Zoom Whiteboard service.
On 06/03/2024, from 07:41 AM to 07:44 AM UTC, A subset of users may have faced issues with Zoom Whiteboard service. We have fixed this issue and the incident has been resolved.
Users experiencing issues with Zoom Phone recording playbacks.
This incident has been resolved.
Issue joining Zoom meetings from Zoom web client
From 05/25 05:25 UTC to 05/27 01:50 UTC a small subset of US customers may have encountered errors when joining Zoom meetings from the web client. This issue has been resolved.
Service degradation with Zoom Phone and Zoom Whiteboard in CA region.
On 05/23 between 03:25 AM UTC - 03:53 AM UTC a subset of customers experienced service degradation with Zoom Phone and Zoom Whiteboard services. The issue has been resolved.
Outbound SMS is delayed for Zoom Contact Center
On 5/21 03:00 UTC to 14:50 UTC customers may have experienced an intermittent delay with sending outbound SMS messages with Zoom Contact Center. This issue has been resolved.
Issue accessing Whiteboard and Zoom Phone new audio recordings.
We have resolved the issue accessing Whiteboard, Zoom Phone new audio recordings, and issues sending and receiving issues with SMS.