Issue with accessing zoom.com and zoom.us websites
This incident has been resolved.
Incident History
Intermittent Zoom AI Companion transcript failures for Korean language in Japan region.
Between 5/9/2025 00:07 UTC to 2:45 UTC - A subset of users specifically in Japan region might have experienced intermittent Zoom AI Companion transcript failures for Korean language. Our engineers mitigated the issue, this incident has been resolved.
Issue with AI companion that requires web search functionality.
This incident has been resolved.
Service degradation with Zoom's services
This incident has been resolved.
Intermittent timeouts with the "Ask AIC" function within AI Companion
This incident has been resolved.
Issue with AI Companion in EU
This incident has been resolved.
Some customers may have experienced slow loading pages in several Zoom services
Customers may have experienced slow loading of pages for ZDM, Calendar, Zoom Rooms, Zoom Node, Zoom Mesh and Workspaces between 8:00am and 9:37am PDT. This issue has now been resolved and we are monitoring.
A subset of users experiencing connectivity issues with Zoom meetings
This incident has been resolved.
A subset of customers experiencing issues with AIC service, Live Transcription and Voice Recognition
This incident has been resolved.
A subset of users experiencing issues in compose and chat summary with Zoom Team Chat using AI Companion.
This incident has been resolved.