A subset of users are experiencing intermittent connectivity issues with Zoom Phone inbound and outbound calling in the Sydney region.
This incident has been resolved.
Incident History
A subset of users may have experienced issue with simulive webinars.
On 2025-06-01, between 7:41:00 and 7:48:00 UTC, a subset of customers may have experienced the issue with simulive webinars. Engineers have mitigated the issue, and the incident is resolved.
A subset of users in Australia experienced issues with Zoom Phone's inbound and outbound calls.
This incident has been resolved.
A subset of users in Saudi Arabia is currently experiencing issues with Zoom services.
This incident has been resolved.
A subset of users in Saudi Arabia may experience issues with voicemail feature is missing from agent’s inbox
This incident has been resolved.
Issue with Zoom Phone and Zoom Contact Center in Japan region
On 07/01/2025 16:24 UTC to 16:37 UTC, a subset of users may have experienced call drop issues with Zoom Phone and Zoom Contact Center in Japan region. We have fixed this issue and the incident has been resolved.
A subset of users may have experienced issues accessing the Support Center page.
On 06/19/2025 3:21 UTC to 4:37 UTC, a subset of users may have experienced issues accessing the Support Center page. We have fixed this issue and the incident has been resolved.
Issue with Zoom Phone Integration delays
This incident has been resolved.
Zoom Phone Call Recording Delay
A subset of users may have experienced Zoom Phone call recording delays from 01:18 - 01:49 UTC. This issue has been resolved.
A subset of users in Europe may have experienced inbound call failures
On 6/13/2025, from 18:31 UTC to 20:01 UTC, a subset of users in Europe may have experienced an issue with inbound call failures. The issue has been fixed and this incident has been resolved.