On 05/31/2025 10:33 UTC to 10:59 UTC, a subset of users in US may have experienced Inbound & Outbound call failures with Zoom Phone. We have fixed this issue and the incident has been resolved.
Between 05/30/2025, 1:00 UTC and 2:00 UTC, a subset of users might have experienced intermittent timeouts in some of the Zoom AI Companion’s services in Japan region. This incident has been resolved and the affected services have been restored.
From 5/28/2025 12:00 UTC to 5/29/2025 17:04 UTC, customers may have experienced an issue with Zoom Support Ticketing degradation. This incident has been resolved.
Between 5/14/2025 11:36 UTC to 14:55 UTC, a subset of users experienced an issue with outbound SMS functionality. This incident has been resolved and the service has been restored.