Service Degradation Affecting Zoom AI Companion in United States
This incident has been resolved and the affected services have been restored.
Incident History
Service Degradation Affecting Zoom Support Website
This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent's Chat and Voice AI Engagements.
This incident has been resolved.
Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.
This incident has been resolved and GIF functionality has been restored for client versions below 7.0.0 and above 7.0.4. Users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) should refer to the support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0086088
Service Degradation Affected Zoom Revenue Accelerator's Outbound Calls in Japan Region.
This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Translations and Transcriptions of Zoom Rooms in Japan Region.
This incident has been resolved and the affected services have been restored.
Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region
This incident has been resolved and the affected services have been restored.
Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.
This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom Contact Center SMS in US Region
This incident has been resolved and the affected services have been restored.
Service Degradation affecting multiple Services in the North America region
This incident has been resolved and the affected services have been restored.