Incident History

One Console Billing Insights Usage Summary Page Is Broken

Twilio Billing insights usage Summary page in Twilio new Console was degraded for 90 minutes between 10:58 and 12:28 Pacific Time on 05/11/2026. During this period of time customers may have experienced a broken page. The issue has now been resolved.

1778504955 - 1778504955 Resolved

SMS Delivery Delays from a Subset of Twilio Long Codes and Toll-Free Numbers to AT&T United States

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes and Toll-Free Numbers to AT&T network subscribers in the United States is operating normally.

1778504722 - 1778547893 Resolved

SMS Delivery Receipt Delays from Twilio to Axiata in Bangladesh, Indonesia, and Cambodia

The incident has been resolved and SMS delivery receipts from Twilio to Axiata network subscribers in Bangladesh, Indonesia, and Cambodia are operating normally.

1778501652 - 1778513275 Resolved

Intelligent Alerts Currently Unavailable

The issue with Intelligent Alerts has been resolved and the service is operating normally at this time. We will continue to ensure system stability.

1778484475 - 1778491582 Resolved

SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to CAMTEL Cameroon

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to CAMTEL network subscribers in Cameroon is operating normally.

1778477845 - 1778516545 Resolved

Phone Numbers Porting are failing in both Twilio Console and API

We are no longer experiencing phone numbers porting in both Twilio console and our API. This incident has been resolved.

1778465165 - 1778473637 Resolved

SMS Delivery Delays from Twilio to Digitel Venezuela

The incident has been resolved and SMS delivery from Twilio to Digitel network subscribers in Venezuela is operating normally.

1778424602 - 1778463590 Resolved

SMS Delivery Failures from a Subset of Twilio Short Codes to Verizon United States

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.

1778415677 - 1778430661 Resolved

Customers Of Intelligent Alerts May Receive Notification With Latency About 1hour.

The issue affecting Intelligent Alerts has now been resolved.

1778316679 - 1778331137 Resolved

Network Degradation Between Regions Impacting Voice Calls, Video Sessions & Webhooks

The incident affecting cross region connectivity has now been resolved. Customers will no longer experience degradation of calls, video calls or dropped Webhooks traversing between regions.

1778299221 - 1778329282 Resolved
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