Incident History

We are no longer experiencing delivery receipt delays when sending messages to the Net One Network in Zimbabwe. The incident has been resolved.

We are no longer experiencing MMS delivery delays when sending messages to Cingular Wireless (AT&T) in the United States of America via a subset of long codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Free Mobile and Bouygues Telecom in France for a Subset of Longcodes. This incident has been resolved.

The issue affecting WhatsApp sandbox functionality has been resolved.

We are no longer experiencing SMS delivery failures in United Kingdom of Great Britain and Northern Ireland. This incident has been resolved.

We are no longer experiencing SMS delivery delays & Failures to 365 Wireless LLC in United States of America via Subset of Longcodes. This incident has been resolved.

Twilio platform was degraded for ~75 minutes between 08:30 and 09:45 UTC on 09/30/2025. During this period of time customers may have experienced SMS failures from and to Twilio Platform. The issue has now been resolved.

We are no longer experiencing SMS Delivery Report Delays & Delivery Failures to Dish & C-spire Network in United States of America via Subset of Shortcodes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to the AWCC network in Afghanistan. The incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in Colombia. This incident has been resolved.