Incident History

Voice Call Failures between Twilio and Multiple Networks in Malaysia and Thailand

The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Malaysia and Thailand are operating normally.

1788248939 - 1788277353 Resolved

MMS Delivery Delays and Failures from AT&T United States to Twilio Toll-Free Numbers

The incident has been resolved and MMS delivery from AT&T network subscribers to a small subset of Twilio Toll-Free Numbers in the United States to Twilio Toll-Free Numbers is operating normally.

1788226103 - 1788266755 Resolved

Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Movistar Argentina

The incident has been resolved and voice calls from a subset of Twilio Mobile Numbers to Movistar network subscribers in Argentina are operating normally.

1788217611 - 1788234077 Resolved

SMS Delivery Delays from a Subset of Twilio Short Codes to C-Spire and Dish United States

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to C-Spire and Dish network subscribers in the United States is operating normally.

1788208240 - 1788473581 Resolved

Inconsistencies with Suppressions - Block Lists

Our engineers have monitored the fix and confirmed that the issue with Suppression Blocks List Data Inconsistencies has been resolved.  The previous impact where a subset of requests from certain regions may not have received timely updates on Block suppressions has been resolved for the SendGrid UI dashboard and for the API.  All services are now operating normally at this time.

1788205504 - 1788280061 Resolved

Degraded Experience on S/S, CNAM and VI for Select Phone Numbers

The issue affecting S/S, CNAM, and Voice Integrity for phone numbers on sub-accounts has been successfully resolved. We have monitored the systems and confirmed that all services have returned to normal operation. We apologize for any inconvenience this may have caused and appreciate your patience.

1788205025 - 1788230632 Resolved

Automated Alert: No Customer Impact

We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

1788203406 - 1788209770 Resolved

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on affected networks in the United States are operating normally.

1788195411 - 1788200603 Resolved

SMS Delivery Delays From a Subset of Twilio Short Codes to Multiple Networks in United States

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.

1788187509 - 1788249849 Resolved

SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to T-Mobile United States

The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States is operating normally.

1788183813 - 1788208821 Resolved
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