Twilio Billing insights usage Summary page in Twilio new Console was degraded for 90 minutes between 10:58 and 12:28 Pacific Time on 05/11/2026. During this period of time customers may have experienced a broken page. The issue has now been resolved.
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes and Toll-Free Numbers to AT&T network subscribers in the United States is operating normally.
The incident has been resolved and SMS delivery receipts from Twilio to Axiata network subscribers in Bangladesh, Indonesia, and Cambodia are operating normally.
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.
The incident affecting cross region connectivity has now been resolved. Customers will no longer experience degradation of calls, video calls or dropped Webhooks traversing between regions.