Incident History

The incident has been resolved and SMS delivery from network subscribers to Twilio United Kingdom Long Codes is operating normally.

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to AT&T network subscribers in the United States is operating normally.

Twilio-Sengrid mail delivery was degraded for approximately 9 minutes between 9:18 AM and 9:27AM Pacific Time on 06/11/2026. During this period of time customers may have experienced delays affecting a subset of users. User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than system-wide outage. The issue has now been resolved.

The incident has been resolved and User Authentication Identity Gateway API failure increase in Canada is operating normally.

We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

The incident has been resolved and SMS delivery from Twilio Long Codes to Orange Polska network subscribers in Poland is operating normally.

We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

The incident has been resolved and SMS delivery and delivery receipts from Twilio to Vodafone Omnitel network subscribers in Italy are operating normally.

The incident has been resolved and SMS delivery from Twilio to Babilon-M network subscribers in Tajikistan is operating normally.

We are no longer experiencing issues affecting voice calls. This incident has been resolved.