Incident History

Errors Impacting Real-Time Transcriptions, Conversation Relay, Voice TwiML

We are no longer experiencing issues with Real-Time Transcriptions, Conversation Relay, and Voice TwiML products when using the Deepgram model. This incident has been resolved.

1789248301 - 1789258326 Resolved

Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong

The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Hong Kong are operating normally.

1789172203 - 1790607937 Resolved

SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico

The incident has been resolved and SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico is operating normally.

1789159038 - 1789193936 Resolved

Voice Insights Console Dashboard Error

This incident has been resolved.

1789146174 - 1789152503 Resolved

TwiML Bins – Service Failures

This incident has been resolved.

1789133985 - 1789141366 Resolved

SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East

The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries across Europe and the Middle East is operating normally.

1789131199 - 1789153415 Resolved

SMS Delivery Delays from Twilio to Multiple Networks in Ireland

The incident has been resolved and SMS delivery from Twilio to affected networks in Ireland is operating normally.

1789121621 - 1789138531 Resolved

SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States is operating normally.

1789066743 - 1789086386 Resolved

On Call Engineers are Investigating

We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

1789064042 - 1789064090 Resolved

User Authentication Identity SNA Failure Increase in Indonesia

The incident has been resolved and User Authentication Identity SNA failure increase in Indonesia is operating normally.

1789061632 - 1789122205 Resolved
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