Incident History

SMS Delivery Report Delays to Claro in Brazil

We are no longer experiencing SMS delivery report delays to Claro in Brazil. This incident has been resolved.

1747663514 - 1747674235 Resolved

Downstream provider (XL) degraded for Verify SNA in Indonesia

Downstream provider (XL) degraded for Verify SNA in Indonesia. The incident occurred from 17:16:51 UTC to 19:40:12 UTC on 05/07/2025. During this period of time customers may have experienced low traffic on using Verify SNA in Indonesia. The issue has now been resolved.

1747630899 - 1747630899 Resolved

SMS Delivery Delays to TNM Network in Malawi

We are no longer experiencing SMS delivery delays when sending messages to TNM Network in Malawi. This incident has been resolved.

1747629346 - 1747682805 Resolved

SMS Delivery Delays to Claro Network in Chile

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Chile. This incident has been resolved.

1747616748 - 1747638931 Resolved

SMS Delivery Delays to Algar Telecom CTBC in Brazil

We are no longer experiencing SMS delivery delays when sending messages to Algar Telecom CTBC in Brazil. This incident has been resolved.

1747504589 - 1747574727 Resolved

SMS Delivery Delays to Multiple networks in Chile

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Chile. This incident has been resolved.

1747439775 - 1747499715 Resolved

Group MMS Delivery failures to T-Mobile Network in the US for a Subset of Toll Free and Long Code Numbers

We are no longer experiencing MMS delivery failures to the T-Mobile Network in the US for a Subset of Toll Free and Long Code Numbers. This incident has been resolved.

1747432380 - 1747782586 Resolved

SMS Delivery Delays to United States Cellular Corp. in the US

We are no longer experiencing MMS/SMS delivery delays when sending messages to United States Cellular Corp. in the US. This incident has been resolved.

1747430764 - 1747682800 Resolved

SMS Delivery Delays to Telefonica in Chile

We are no longer experiencing SMS Delivery Delays to Telefonica in Chile via a Subset of Longcodes. This incident has been resolved.

1747430463 - 1747439050 Resolved

Call Failures to and from a Subset of Twilio's Numbers in Brazil

The issue affecting call failures to and from a subset of Twilio's numbers in Brazil has been resolved, and the service is functioning normally at this time.

1747417735 - 1747466840 Resolved
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