Incident History

The incident has been resolved and SMS delivery from Twilio to MEGACOM network subscribers in Kyrgyzstan is operating normally.

The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries across the Middle East and Africa is operating normally.

Elevated errors impacting Interconnect in the Frankfurt edge have been resolved and Interconnect is operating normally at this time.

The incident is resolved and block rates are back to normal but customers will see change in block classifications from Microsoft 365. Users that continue to see elevated blocks can submit delisting requests to Microsoft by sending an email with a copy of the error message, and the blocked IP address, to "delist@microsoft.com".

Delisting requests can also be made via the Office 365 Anti-Spam IP Delist Portal at https://sender.office.com/

The incident has been resolved and SMS delivery from Twilio to network subscribers on affected networks in Colombia is operating normally.

The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers on affected networks in Colombia are operating normally.

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to DiGi network subscribers in Malaysia is operating normally.

The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in the United Kingdom are operating normally.

We have deployed a fix to resolve the issue affecting customer signups when switching to SendGrid from Twilio. All signup flows have been verified and are functioning as expected. If you continue to experience issues, please contact support.

The incident has been resolved and SMS delivery from Twilio to Sky network subscribers in the United Kingdom is operating normally.