Incident History

The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.

The incident has been resolved and SMS delivery from Twilio to Ufone network subscribers in Pakistan is operating normally.

Twilio Messaging was degraded for ~50 minutes between 10:05 and 10:58 UTC on 04/02/2026. During this period of time customers may have experienced Delivery Delays to Orange network in France. The issue has now been resolved.

We are no longer experiencing SMS delivery delays when sending messages to ETMTN network subscribers in Ethiopia. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures from Twilio to Claro network subscribers in Brazil. This incident has been resolved.

The issue with alerts has been resolved, and the service is functioning normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Egypt. This incident has been resolved.

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico is operating normally.

Between 19:03 PM and 19:29 PM PT on March 30, an internal deployment caused a subset of messages with media to fail with Twilio error code 11200. The issue was promptly identified and the deployment was rolled back to restore normal service.

The incident has been resolved, and SMS delivery from the Twilio to Tunisie Telecom network subscribers in Tunisia is operating normally.