Increased rate of 11200 warnings from Programmable Video
Our engineers have fixed the issue with an Increased rate of 11200 warnings from Programmable Video. This incident is now resolved.
Incident History
SMS Delivery Delays from Twilio Phone Numbers to Orange Cameroon
The incident has been resolved and SMS delivery from Twilio Phone Numbers to Orange network subscribers in Cameroon is operating normally.
Programmable Messaging - Service Interruption With Programmable Messaging for a Percentage of Messaging Services
We are no longer seeing service interruption with Programmable Messaging for a percentage of Messaging Services where messages sent with Messaging Services failed to honor {force-opt-in}. This incident is Resolved.
SMS Delivery Failures from Twilio to Telefonica Peru
The incident has been resolved and SMS delivery from Twilio to Telefonica network subscribers in Peru is operating normally.
SMS Delivery Delays from Twilio to Etisalat Afghanistan
The incident has been resolved and SMS delivery from Twilio to Etisalat network subscribers in Afghanistan is operating normally.
Delays in Whatsapp Template Approvals
The issue affecting WhatsApp Content Templates has been successfully resolved. Our monitoring systems confirm that all services are back to normal, and template delivery is functioning as expected. This incident has now been resolved.
User Authentication Identity Gateway API Failure Increase in United States
The incident has been resolved and User Authentication Identity Gateway API Failure Increase in the United States is operating normally.
Delay in Transcription Processing
We are no longer seeing delays in the delivery of transcriptions. This incident is now resolved.
Intermittent Issues with API Recording Downloads
Recording downloads via API intermittently ending prematurely have been addressed and are no longer being observed. This incident is now resolved.
SMS Delivery Delays and Failures from Twilio Numbers to Telefonica O2 UK
Twilio SMS was degraded for ~ 90 minutes between ~ 04:16 and 05:42 Pacific Time on 23/04/2026. During this period of time customers may have experienced intermittent delays delivering SMS to Telefonica O2 network in UK. The issue has now been resolved.