Incident History

SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States is operating normally.

1789066743 - 1789086386 Resolved

On Call Engineers are Investigating

We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

1789064042 - 1789064090 Resolved

User Authentication Identity SNA Failure Increase in Indonesia

The incident has been resolved and User Authentication Identity SNA failure increase in Indonesia is operating normally.

1789061632 - 1789122205 Resolved

SMS Delivery Failures from a Subset of Twilio Long Codes to Iliad Italy

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Iliad network subscribers in Italy is operating normally.

1789043528 - 1789147133 Resolved

Console Page Loading Failures from Singapore to Twilio

The incident has been resolved and access to the Twilio Console from Singapore is operating normally.

1789030838 - 1789030838 Resolved

Automated Alert: No Customer Impact

We have fully investigated the API related issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

1789003623 - 1789004744 Resolved

SMS Delivery Failures from a Subset of Twilio Long Codes to AT&T United States

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

1788980323 - 1788994237 Resolved

Voice Call Failures from a Subset of Twilio Phone Numbers to Verizon United States

The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States are operating normally.

1788976282 - 1788985496 Resolved

Messaging Services Message Send Failures

Our engineers have investigated and resolved an issue with Messaging Services. From 10:28AM PDT on Tuesday, 7/21/26 to 6:00PM PDT on Friday, 9/4/26, customers may have experienced HTTP 400 responses with Twilio error code 21620 when sending messages through Messaging Services if the media URL parameter contained a comma. The issue has been resolved and all impacted services are operating normally.

1788976038 - 1788976038 Resolved

Provisioning Status Not Being Available for Branded Calling

The issue for Branded calling inside the Twilio Console has been resolved and it is operating normally at this time.

1788975274 - 1788986479 Resolved
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