Incident History

The incident has been resolved and SMS delivery from Twilio to O2 network subscribers in the Czech Republic is operating normally.

The incident has been resolved and SMS delivery from network subscribers to a subset of Twilio France Phone Numbers is operating normally.

The incident has been resolved and SMS delivery and delivery receipts from Twilio Short Codes to New Zealand are operating normally.

We are experiencing Sms Delivery Delays From and to a Subset of Twilio Shortcodes in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are closing this incident as it is being tracked under a duplicate incident. For any further updates, please refer to the following incident page: https://status.twilio.com/incidents/sgl34l18tvsy

We are currently investigating an issue where some Mexico customers using USD currency might experience issue related to account balance not getting updated successfully which is resulting in account suspension and preventing activation. Our engineering are actively investigating on this. We will provide another update as soon as more information becomes available. Thank you for your patience.

We have mitigated the issue and are observing recovery for customers who experienced account suspension despite successful payment processing. This incident has been resolved.

The incident has been resolved and SMS delivery from Twilio to AT&T network subscribers in Mexico is operating normally.

We are no longer experiencing SMS delivery delays and failures when sending messages to AT&T Mexico. This incident has been resolved.

The incident has been resolved and SMS delivery and delivery receipts from Twilio to DigiMobil (Movistar) network subscribers in Spain are operating normally.