The incident has been resolved and voice calls between a subset of Twilio Hong Kong Phone Numbers and network subscribers on affected networks in Hong Kong are operating normally.
We have fully investigated this issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom are operating normally.
Twilio Voice Insights Metrics page in Console was degraded between 08/24/2026 and 08/26/2026. During this period of time customers may have experienced skewed graphs when viewing the Client Call Metrics graphs. The issue has now been resolved.
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.
The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States are operating normally.