Incident History

Our engineers have monitored the fix and confirmed the issue with Errors in Flex Agent Copilot generating Conversation Wrap Up Notes has been resolved. All services are now operating normally at this time.

The incident has been resolved and SMS and MMS delivery from Twilio to Verizon network subscribers in the United States are operating normally.

Conference Insights Pipeline Voice Insights issue has been resolved and is operating normally at this time.

Conference Recording Availability has been resolved and is operating normally at this time.

Delays within Conversation Intelligence v2 and Flex Agent Copilot has been resolved and is operating normally at this time.

The incident has been resolved and SMS delivery from Twilio to Wind Tre network subscribers in Italy is operating normally.

The incident has been resolved. This is due to an ongoing scheduled maintenance window. For further updates, please refer to the status page: https://status.twilio.com/incidents/zd7kc2mjn5bg

We are still experiencing Verify issues, however, since there are several Twilio impacted services, we're resolving this post and we're consolidating all impacted products and services into one post. You can check the status of this at https://status.twilio.com/incidents/vj2tstpwyx4n.

Our engineers have identified an issue where customer may have experienced unexpected 500 errors or increased latency when connecting to a subset of Twilio Rest APIs. We have been observing recovery for 45 minutes.

The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Honduras is operating normally.