Missing Data in Voice Insights / Console Subaccount Rollup
The Subaccount Rollup view in the Voice Insights Console is now fully restored and displaying both new and backfilled historical data as expected. This incident is now resolved.
Incident History
SMS Delivery Receipt Delays from Twilio to MTN Swaziland
The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Swaziland are operating normally.
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States
The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States is operating normally.
Comms API retry failing intermittently
Starting on 09/08/2026, 03:58:00 Pm Utc Twilio Customers Experienced Retryable Message Being Skipped in Production Intermittently. The Issue Was Resolved on 09/14/2026, 07:33:00 Pm
Voice Call Failures and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Argentina
The incident has been resolved and voice calls between a subset of Twilio Phone Numbers and network subscribers in Argentina are operating normally.
SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia
The incident has been resolved and SMS delivery from Twilio to XL Axiata network subscribers in Indonesia and Smart Axiata network subscribers in Cambodia is operating normally.
User Authentication Identity SNA Failure Increase for Smartfren in Indonesia
The incident has been resolved and User Authentication Identity SNA failure increase for Smartfren in Indonesia is operating normally.
Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq
The incident has been resolved and voice calls from a subset of Twilio United States Phone Numbers to network subscribers in Iraq are operating normally.
SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Vivo network subscribers in Brazil is operating normally.
SMS Delivery Failures from a Subset of Twilio Long Codes to Bouygues Telecom France
The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France is operating normally.