Incident History

The incident has been resolved and SMS delivery from Twilio to MobiFone network subscribers in Vietnam is operating normally.

Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Vivo and Claro network subscribers in Brazil is operating normally.

The incident has been resolved, SMS delivery from Twilio to Africell and Qcell network subscribers in the Gambia is operating normally.

Delivery delays and failures have been resolved and message delivery is operating normally at this time.

We have fully investigated the registration notification issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Intermittent dropped calls were reported on the Twilio personalized support hotline between 2026-08-24 08:10 AM PT and 2026-09-01 10:27 AM PT. The root cause was identified as a bug within Twilio Studio. A patch has been applied, and service has been fully restored.

The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in affected countries in Europe are operating normally.

The incident has been resolved and SMS delivery from Twilio to Cellcom network subscribers in Israel is operating normally.

We are no longer experiencing issues when the customers are logging in to the Twilio console. This incident has been resolved.