Incident History

We are no longer experiencing SMS delivery delays to Izzi Network in Mexico. This incident has been resolved.

We are no longer experiencing SMS delivery delays and failures when sending messages to and receiving from Mexico for a subset of short codes. This incident has been resolved.

We are no longer experiencing SMS delivery and receive failures to and from multiple networks in Mexico for a subset of long codes. This incident has been resolved.

Minimal Customer Impact of Error Messages Showing in the Twilio Console UI. Error messages showing in the Twilio Console UI are delayed at this time while the system is updated.

We are no longer experiencing SMS delivery delays when sending messages to XL network in Indonesia. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Vodafone in the United Kingdom. This incident has been resolved.

The issue with the Flex customers being unable to connect has been resolved. Flex services are operating normally at this time.

We are no longer experiencing SMS delivery delays when sending messages to Movitel Network in Mozambique. This incident has been resolved.

The issue with porting-in phone numbers has been resolved and is operating normally at this time.

We have fully investigated the increasing service process time for Toll free verifications issue, and it was determined that there is no noticeable customer impact. All systems are operational.