Incident History

On Call Engineers are Investigating an issue with Authy Production Account Voice Numbers getting tagged as spam by Comcast

We have fully investigated the issue with Voice Numbers getting tagged as spam by Comcas using Authy, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

1756305348 - 1756307649 Resolved

SMS Delivery Delays to XPhone Network In Israel

We are no longer experiencing SMS delivery delays when sending messages to XPhone Network In Israel. This incident has been resolved.

1756290310 - 1756327253 Resolved

Twilio Console Loading Blank Pages

An issue impacting the Twilio Console in which blank pages are loading for Messaging Logs has been Resolved.

1756242624 - 1756253404 Resolved

SMS Delivery Delays to MTN in Nigeria

We are no longer experiencing SMS delivery delays when sending messages to MTN in Nigeria. This incident has been resolved.

1756229559 - 1756245824 Resolved

Help Center Assistant API Outage

Help Center Assistant in the the Twilio and SendGrid Help Centers is now operating normally. This incident is now resolved

1756223038 - 1756377123 Resolved

SMS Delivery Delays to the MTN Network in Ghana

We are no longer experiencing SMS delivery delays when sending messages to MTN Network In Ghana. This incident has been resolved.

1756215048 - 1756253150 Resolved

SMS Delivery Delays and Failures to and From Claro Network in Brazil

We are no longer experiencing SMS delivery delays & failures when sending messages to and from Claro Network in Brazil. This incident has been resolved.

1756207523 - 1756271166 Resolved

SMS/MMS Failures to T-Mobile in USA

We are no longer experiencing MMS/SMS delivery failures to T-Mobile in USA via shortcodes, longcodes and toll-free numbers. This incident has been resolved.

1756187785 - 1756205471 Resolved

Voice Insights Call Summaries Delayed in US1

We are no longer experiencing voice insights call summaries delays in US1 region. This incident has been resolved.

1756172969 - 1756188812 Resolved

SMS Delivery Delays To Telenor Network in Pakistan

We are no longer experiencing SMS delivery delays when sending messages to Telenor Network in Pakistan. This incident has been resolved.

1756163861 - 1756198151 Resolved
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