SMS Delivery Delays and Failures from Twilio to Africell and Qcell Gambia
The incident has been resolved, SMS delivery from Twilio to Africell and Qcell network subscribers in the Gambia is operating normally.
Incident History
Intermittent Delays and Failures in Message Delivery
Delivery delays and failures have been resolved and message delivery is operating normally at this time.
Registration Notification Issues
We have fully investigated the registration notification issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Retroactive Incident: Twilio Personalized Support Phone Line Affected
Intermittent dropped calls were reported on the Twilio personalized support hotline between 2026-08-24 08:10 AM PT and 2026-09-01 10:27 AM PT. The root cause was identified as a bug within Twilio Studio. A patch has been applied, and service has been fully restored.
Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries in Europe
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in affected countries in Europe are operating normally.
SMS Delivery Delays from Twilio to Cellcom Israel
The incident has been resolved and SMS delivery from Twilio to Cellcom network subscribers in Israel is operating normally.
Unable to Login to Console
We are no longer experiencing issues when the customers are logging in to the Twilio console. This incident has been resolved.
MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to GCI United States
The incident has been resolved and MMS delivery receipts from a subset of Twilio Long Codes to GCI network subscribers in the United States are operating normally.
RCS Sender Registration Submission Issues in the United States
We have monitored and resolved the issue with RCS sender registration submission in the United States. All services are now operating normally at this time.
SMS Delivery Delays from a Subset of Twilio Short Codes to Algar Telecom Brazil
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Algar Telecom network subscribers in Brazil is operating normally.