Incident History

We are no longer experiencing SMS delivery delays when sending messages to 9mobile network in Nigeria. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Claro network in Brazil via Subset of ShortCodes. This incident has been resolved.

Our engineering team detected a degradation on MMS delivery delays to AT&T US via a Subset of Long Code for 48 minutes between 06:22 and 07:10 Pacific Time on 2025-08-22. During this period of time customers may have experienced MMS delivery delay to AT&T US via a subset of Long Code. The issue has now been resolved.

This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Airtel in Tanzania. This incident has been resolved.

This incident has been resolved. Functions and Assets is operating normally at this time.

Twilio Console and Flex SSO are operating normally at this time. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Telefonica network in Peru. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Dish and C-Spire networks in United States of America via Subset of Short Codes.. This incident has been resolved.

Twilio Conversation Relay was degraded for 20 minutes between 22:55 and 23:15 Pacific Time on 08/20/2025. During this period of time customers may have intermittently experienced an issue where agent audio is silent. The issue has now been resolved.