Incident History

The issue affecting call quality from a subset of Twilio Phone Numbers in Malaysia has been resolved, and the service is functioning normally at this time.

We are no longer experiencing delivery delays when sending SMS messages to DiGi Network in Malaysia. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to XPhone network in Israel. This incident has been resolved.

China SMS is a Twilio Best Effort destination. We will continue investigation, however resolve the status post per the information in the following post: https://www.twilio.com/en-us/guidelines/cn/sms

We are no longer experiencing SMS delivery failures to Dito Network in Philippines. This incident has been resolved.

We are no longer experiencing SMS Delivery Failures to Small Networks in the US from a subset of Long Codes. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to Verizon Network in US via Short Codes. This incident has been resolved.

The issue causing intermittent SNA API Failure for Indonesia Smartfren with Verify has been resolved and is operating normally at this time.

We are no longer experiencing MMS/SMS delivery delays when sending messages to Digi in Romania. This incident has been resolved.

We are no longer experiencing SMS delivery failures to multiple countries via a subset of Twilio long codes. This incident has been resolved.