Incident History

We are no longer experiencing SMS delivery delays when sending messages to TIM Network in Brazil. This incident has been resolved.

We are still experiencing latency issues with Event Streams API. However, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/zq25nhvxfbvh

We are no longer experiencing API latency issue and timeouts across roles and realms. This incident has been resolved.

Programmable Voice Recording was degraded between 10:00 and 16:40 Pacific Time on 12/03/2025. During this period of time call and conference recordings were delayed in completion. The issue has now been resolved.

We are no longer experiencing MMS delivery delays to T-Mobile network in United States of America via a subset of short codes. This incident has been resolved.

SMS delivery to multiple networks in Australia was degraded for 42 minutes between 8:02 and 8:44 Pacific Time on 12/03/2025. During this period of time customers may have experienced SMS delivery delays when sending messages to multiple networks in Australia. The issue has now been resolved.

Meta OTP codes delivery are now operating normally.

We are no longer experiencing SMS delivery failures when sending messages to Mobicom in Mongolia for long codes. This incident has been resolved.

We are no longer experiencing latency and timeouts issues, Flex is now operating normally at this time. This incident has been resolved.

We are no longer experiencing SMS delivery delays when sending messages to T-Mobile Network in US. This incident has been resolved.