SMS Delivery Delays from Twilio Phone Numbers to MTN Zambia
The incident has been resolved and SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia is operating normally.
Incident History
[Retro]SMS Delivery Delays and Failures between Twilio and Multiple Networks in United Kingdom
The incident has been resolved and SMS delivery between Twilio and affected networks in the United Kingdom is operating normally.
[Retro] [SNOC] SMS Delivery Failure To A Subset Of Twilio Numbers In United Kingdom
Twilio customers may be experiencing SMS delivery delays from Twilio to Botswana. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Ecuador
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Ecuador and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Twilio Accounts May Not Be Able to Add a Participant to a Conference Using the Create Participant API, or Modify the State of a Conference Participant (Hold, Unhold, Mute, Unmute) via the Participants API
Our engineers have monitored the fix and confirmed the issue with Flex and Twilio Conferences has been resolved. All services are now operating normally at this time.
Errors With Flex Agent Copilot
Our engineers have monitored the fix and confirmed the issue with Errors in Flex Agent Copilot generating Conversation Wrap Up Notes has been resolved. All services are now operating normally at this time.
SMS and MMS Delivery Delays from Twilio to Verizon United States
The incident has been resolved and SMS and MMS delivery from Twilio to Verizon network subscribers in the United States are operating normally.
Delays in Conference Insights Pipeline Voice Insights
Conference Insights Pipeline Voice Insights issue has been resolved and is operating normally at this time.
Delays in Conference Recording Availability
Conference Recording Availability has been resolved and is operating normally at this time.
Processing Delays Within Conversation Intelligence V2
Delays within Conversation Intelligence v2 and Flex Agent Copilot has been resolved and is operating normally at this time.