Incident History

SMS Delivery Report Delays when sending to Orange network in Congo Democratic Republic (630-86)

We are no longer experiencing delays in receiving message delivery reports Orange network in Congo Democratic Republic (630-86). This incident has been resolved.

1764773519 - 1764867192 Resolved

SMS Delivery Failures to Orange/Altice Network in Dominican Republic (370-01) via Subset of Longcodes & Alphanumerics

We are no longer experiencing SMS delivery failures to Orange/Altice Network in Dominican Republic via subset of long codes & alpha numerics. This incident has been resolved.

1764769856 - 1764832800 Resolved

SMS Delivery Delays to Airtel in Nigeria

We are no longer experiencing SMS delivery delays when sending messages to Airtel in Nigeria. This incident has been resolved.

1764769220 - 1764789360 Resolved

RCS Messages Delivery Failures towards AT&T US network

An issue has been resolved and RCS messages towards AT&T US network is operating normally at this time.

1764735791 - 1764890693 Resolved

SMS Delivery Delays to Small Networks in US via a subset of Short Codes

We are no longer experiencing SMS delivery delays when sending messages to Small Networks in US via a subset of Short Codes. This incident is resolved.

1764701252 - 1764710966 Resolved

SMS Delivery Delays to Liberty Mobile Network in Puerto Rico via a subset of Short Codes

We are no longer experiencing SMS delivery delays when sending messages to Liberty Mobile Network in Puerto Rico via a subset of Short Codes. This incident is resolved.

1764700756 - 1764710891 Resolved

SMS Delivery Failures on Ditto Network in Philippines

We are no longer experiencing SMS delivery when sending to Ditto Network in Philippines. This incident is resolved.

1764697256 - 1764711235 Resolved

SMS Delivery Failures to Multiple Networks in Brazil for a Subset of Registered SenderIDs

We are no longer experiencing SMS delivery failures towards Multiple Networks in Brazil for a Subset of Registered SenderIDs. This incident has been resolved.

1764695543 - 1764729560 Resolved

SMS Delivery Failures to Multiple Networks in France & French Overseas Territories

We were experiencing MMS/SMS Delivery Failures to Multiple Networks in France & French Overseas Territories during the following timeframe: 2025-12-02 13:06 UTC to 2025-12-02 13:36 UTC

This incident has since been resolved and we are no longer experiencing MMS/SMS delivery failures to Multiple Networks in France & French Overseas Territories. This incident has been resolved.

1764692077 - 1764692077 Resolved

Intermittent Failures in Creating Media Stream Sessions

Between 8:37 AM and 8:39 AM PST, some customers may have encountered errors when attempting to create new media stream sessions. Only a small number of users were affected, and any sessions that were already active during this time were not impacted.

1764660245 - 1764660245 Resolved
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