Incident History

Call Failures to a subset of Twilio's Numbers in Thailand

The issue affecting call failures to a subset of Twilio's Numbers in Thailand has been resolved, and the service is functioning normally at this time.

1733958488 - 1733978467 Resolved

SMS Delivery Delays to Shelcomm Network in United States of America

We are no longer experiencing SMS delivery delays when sending messages to Shelcomm Network in United States of America. This incident has been resolved.

1733945425 - 1733955517 Resolved

Call Quality Issue to a Subset of Twilio's Numbers in Brazil

We are seeing full recovery for the Call Quality Issue to a Subset of Twilio's Numbers in Brazil. This incident has been resolved.

1733943878 - 1733968651 Resolved

Outbound WhatsApp Messages Failing With Error 500 Impacting Flex and Twilio Verify

We are no longer observing issues in WhatsApp Messages through Programmable Messaging, Verify and Flex Conversations. This incident has been resolved.

1733941685 - 1733965594 Resolved

SMS Delivery Delays and Failures to Telefonica in Nicaragua

We are no longer experiencing SMS delivery delays when sending to Telefonica in Nicaragua. This incident has been resolved.

1733937653 - 1733951398 Resolved

Customers may have experienced errors sending templated messages

During a 3min period (6:23:55 - 6:27:10) customers may have experienced errors sending templated messages

1733931195 - 1733931195 Resolved

SMS Delivery Delays to Beeline / ZET Mobile Network in Tajikistan

We are no longer experiencing MMS/SMS delivery delays when sending messages to Beeline / ZET Mobile Network in Tajikistan. This incident has been resolved.

1733930992 - 1733947608 Resolved

SMS Delivery Delays to MTN Irancell in Iran

We are no longer experiencing SMS delivery delays when sending messages to MTN Irancell in Iran. This incident has been resolved.

1733914943 - 1733925690 Resolved

SuperSim and Programmable Wireless Degradation

We are no longer experiencing the issue with the billing pipeline. Super SIM UI customers are getting accessed without any delays. There is no delay for usage and billing reports. Programmable Wireless customers are not facing delays while provisioning activities. This incident has been resolved.

1733900549 - 1733916592 Resolved

SMS Delivery Failures To Smartfren Telecom Network In Indonesia

We are no longer experiencing SMS Delivery Failures To Smartfren Telecom Network In Indonesia. This incident has been resolved.

1733880247 - 1733907810 Resolved
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