Our monitoring systems do not detect any errors from our third party emergency services provider. We are no longer experiencing failures for emergency address registration/unregistration.
The infrastructure powering Flex Teams View had temporary network issues. The impact window was 14:30-15:25 UTC. Flex customers may have experienced issues/slowness on realtime updates for Flex Teams View.
We have fully investigated the issue with SMS delivery delays to BTC Network in Botswana triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.